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Customer Service

The staff at LMR Custom Rods & Tackle is committed to your satisfaction from the moment you walk through our door or visit our online store to the purchase and receipt of your merchandise. Whether you choose our custom fishing rod building service, need fishing reel supplies, or are searching for the most effective big game lures, we’ve got your covered.

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 Customer Information

 Shipping & Delivery

Shipping - Continental U.S. LMR Tackle reserves the right to utilize any FedEx service necessary to meet our delivery commitment. Note: Please assume a minimum processing time (from time of placement until order ships out) of 72 business hours (Monday-Friday). For example: If an order is placed on Monday, using Standard Delivery and assuming the item(s) are in-stock, it may not be processed and shipped until Thursday at which time you must allow 3-6 business days for delivery.

Security & Privacy

Your Privacy is Important to Us.  Earning your business as a repeat customer is our goal. With this in mind, we have built our website with your privacy and security in mind. Our policy at LMR Tackle is to covet the relationship we establish with our users. Security at LMR Tackle takes every precaution to protect user information. Users that submit sensitive information via the website are guaranteed in practice that the information is protected.

Pricing & Liability

Pricing Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and LMR Tackle reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

Return & Exchange Instructions

Please call at 1-877-567-7637 Monday thru Friday, 7 am to 7 pm EST to obtain your return authorization (RA) code. When you have obtained an RA code please complete this form and include it with your return and a copy of your receipt. Please write your RA number on the outside of the package you are returning.

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LMR Tackle, Inc.

1801 S. Federal Highway
Fort Lauderdale, FL 33316
Phone # 1-877-567-7637
Fax     # 954-525-0728
Monday - Saturday - 7am-7pm